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Established in 1895, Gordon & MacPhail is a family owned premium spirits company based in Elgin, Scotland.

Owner of Scotch whisky distilleries Benromach and The Cairn, the business exports luxury whisky to over 60 countries around the world. Gordon & MacPhail is also a Scotch whisky maturation expert, the owner of Scottish Gin brand, Red Door, and the operator of a wholesale business in the United Kingdom selling premium Scotch whiskies and spirits, along with a high-quality retail outlet.

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Our Home...

As a place to live or if you are considering a change in lifestyle and move to the North of Scotland, they don’t come much better than Speyside in Moray. The area is well known for its outstanding natural resources, world famous coastlines and high standard of living. Voted as one of the top 5 rural regions in Scotland for quality of life, it offers affordable housing, great schools and beautiful scenery.

Moray Growth Deal funding from both Scottish and UK Governments will accelerate regeneration and bring significant investment through landmark projects such as a new Business Enterprise Hub, refurbishment and extension of Grant Lodge into a new regional visitor attraction and the extension and refurbishment of Elgin Town Hall into a regional multi-purpose entertainment and creative industry centre. These are exciting projects which will support and create jobs and provide new learning and training opportunities.

It’s 35 miles of golden sandy beaches are in the top 12 most beautiful and unspoiled in the world as voted for by National Geographic. It has better air connections than most UK locations with Inverness Airport is only 35 minutes away, whilst Aberdeen Airport is no more than a 90-minute drive so you will still feel within easy reach of the whole of the UK. A wonderful location to be based, with beaches and mountains all within easy reach.

This position has been filled.

We are seeking an experienced HSEQ Manager to join our growing and dynamic team. The purpose of the role is to develop, manage and drive forward the delivery of HSEQ across the company with the two core aims of total legal compliance while developing operational efficiency. You will deliver excellent customer service to all colleagues and teams across the business and be responsible for researching and recommending future developments or improvements within the HSEQ sphere.

Responsibilities:

  • Manage, develop, monitor, maintain and implement all areas of the company’s Occupational Health, Safety, Environmental and Quality Management System (HSEQ MS) in line with ISO45001
  • Ensure total compliance with the Health & Safety at Work Act 1974 (and other associated legislation) across all business operations and sites
  • Manage training and development across the company relating to HSEQ
  • Focal point for COMAH procedures in support of Lower Tier COMAH site status
  • Manage, develop, monitor, maintain and implement the companies Environmental Management System in line with ISO14001
  • Identify improvements and future developments that reduce the company’s environmental impact
  • Carry out auditing and supervision of operations relating environmental compliance
  • Manage, monitor, maintain and implement the companies ISO 9001 accredited Quality Management System to retain this standard
  • Plan, manage and facilitate the implementation and auditing to achieve certification to agreed ISO standards
  • Engage all areas of the business to fully embrace the implementation of ISO standards and maximise the business benefits
  • Adopt a continuous improvement methodology to identify areas of best practice and/or business efficiencies. Recruit, performance manage and develop direct line reports

Key skills and experience we are looking for:

  • Qualified to NEBOSH Diploma, or equivalent
  • ISO 9001/45001/14001 Auditing qualification or equivalent experience
  • COMAH & DSEAR qualification or experience
  • HND/BA in Business or engineering related topic or equivalent
  • HACCP qualification or experience
  • Have a demonstrable knowledge of HSEQ topics and responsibilities
  • Good working knowledge of Microsoft Office to ECDL level
  • Working knowledge of procurement and negotiating contracts
  • Competent research, analytical and problem-solving skills
  • Managing a budget
  • Supervisory experience
  • Full clean driving licence
  • Strong communication and skills including report writing
  • Planning and organisational skills
  • Negotiation Skills
  • Problem solving

Apply.

If you’d like to find out more about this fantastic new opportunity with Gordon & MacPhail please get in touch with Denholm Associates today.

03303 359 818

connect@denholmassociates.com

Head of eCommerce and Consumer Experience

The Head of eCommerce and Consumer Experience will take the lead in creating and implementing a companywide eCommerce strategy. Customer service oriented and commercially astute, this role will collaborate with teams across the business, including marketing, commercial, operations and finance, as well as with external parties, in the execution of the strategy. The role will lead the creation of compelling and immersive brand experiences which exemplify the brand strategy for the company’s brands in both physical and digital environments.

Directly responsible for consumer experience at Benromach Visitor Experience, Red Door Visitor Experience, The Cairn Visitor Experience, and the respective digital experiences. The role will also work indirectly with the South Street Visitor Experience and digital platforms.

As well as a functional head of department this role will also be part of the senior leadership team who will support the Executive when necessary.

Responsibilities:

  • Work with leaders across the business to develop and implement a companywide eCommerce strategy ensuring seamless integration between digital platforms and physical locations. Create stakeholder buy-in, annual budget planning, development of product range, digital roadmap, and quarterly strategic reviews
  • Instigate and lead cultural change and embed a consumer centric ethos across the organisation at all levels to transform the company’s approach in physical, digital and consumer experience
  • Translate brand strategies into a clear and compelling consumer experience strategy, bringing together digital experiences and physical environments
  • Develop and manage eCommerce P&L and measure performance v budget
  • Develop and manage consumer experience P&L and measure performance v budget
  • Responsible for managing capital investment in the distillery visitor experiences
  • Work closely with the company’s Information Officer, Marketing, and IT to create, develop, and maintain policies that manage consumer data in full compliance with legislation
  • Lead strategies to acquire consumers; create, develop, and maintain CRM database ensuring full compliance with legislation
  • Deliver a joined-up consumer experience strategy which will drive differentiation in the market
  • Drive consumer acquisition, engagement, conversion, and lifetime value
  • Use data and insight to continuously understand customer needs to translate into business opportunities, ways of working and technology requirements
  • Report on the performance of the consumer experience strategy for all company brands to agreed KPIs
  • Accountable for building consumer experience team; supporting personal and professional development, setting colleagues up for success and maximising their contribution to business success. Appraisal performance

Planning & Organising:

  • Work closely with the Marketing Director and other leaders across the business to develop and implement a companywide eCommerce strategy
  • Work closely with the Marketing Director to develop the consumer experience strategy and map key initiatives into the company 5-year plan
  • In line with the company annual planning process, take responsibility for the development, delivery, and monitoring of the annual consumer key initiatives and delivery of visitor experience and digital experience KPIs
  • Set, delivery, monitor and continually improve consumer service standards

Communication & Relationships:

  • Work closely with the company’s Information Officer, Marketing, and IT to create, develop, and maintain policies that manage consumer data in full compliance with legislation
  • Work closely and collaboratively with departments across the business including commercial, marketing and operations, in the execution of the eCommerce and Consumer Experience strategies
  • Develop collaborative behaviours across the business to embed consumer centricity and deliver key initiatives in the pursuit of the consumer experience strategy
  • Deliver professional presentations in a clear, concise, and direct manner that are engaging, visually compelling, persuasive and supported by sound rationale and strategy
  • Present to the Board as required
  • Chair meetings as required
  • Develop and build strong professional working relationships with external agencies in the pursuit of delivering the company’s objectives
  • Work very closely with the Head of Creative and Agency Relations to create compelling and immersive brand experiences which exemplify the brand strategy for the company’s brands, in both physical and digital settings

Apply.

If you’d like to find out more about this fantastic new opportunity with Gordon & MacPhail please get in touch with Denholm Associates today.

Steph Buckley

07432 467 032

steph@denholmassociates.com

Contact us

If you’d like more information about working with Gordon & MacPhail please get in touch with Denholm Associates today. We’d love to hear from you.

Thank you.

03303 359 818

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Andy Brady

HEAD OF HR

Andy Brady is a seasoned HR recruitment specialist, with over two decades of expertise in the field. With a foundation in Human Resource Management from the University of Derby, Andy swiftly transitioned into specialised HR recruitment. His diverse portfolio spans FMCG, Manufacturing & Engineering, Financial Services, the Third Sector, and Supply Chain, working at all levels from entry to executive positions.

Zoe Lumsden

Business Support & Employee Engagement Executive

Zoe joined Denholm in 2022 as Recruitment Administrator, after working in administration roles for nearly a decade. Most recently within the recruitment industry, she joins us with experience of supporting consultants, clients and candidates at all levels. Zoe has a passion for helping people and applies her positive attitude and approachable manner to support our team and deliver the best possible service to our clients and candidates at all times.

Callum Beveridge

SENIOR CONSULTANT - TECHNOLOGY, CHANGE & TRANSFORMATION

Callum has been working in recruitment since 2018 where he has solely focussed on the Technology, Change and Transformation market across the UK and ROI. He works closely with his clients and candidates to build long-lasting relationships across several industries, including Technology, Financial Services, Professional Services, Healthcare, Education, Public Sector and more. He specialises in engineering roles across Software, Infrastructure, Systems, DevOps and Cloud, along with Software Testing.

Michelle Weir

Senior Finance Executive

Michelle is enthusiastic, practical, and adaptable – with 15 years experience across Finance. She is known for being trustworthy, hardworking, and enjoying a challenge. Michelle excels, both independently and as part of a team, bringing a methodical approach to her work. Combining a friendly and professional demeanor, allows her to effectively engage with colleagues and clients at all levels. Client and candidate care is paramount to Michelle and to Denholm.

Alana Sim

DEVELOPMENT DIRECTOR - CONSUMER

Alana has been working in recruitment since 2012, predominately within the FMCG & Consumer markets. Having recruited in both the UK & Asia Pacific markets, Alana has a sound knowledge of local & international recruitment. Partnering with brands to attract & hire the best sales talent in the market, Alana focuses on mid to senior level Sales appointments within the Consumer space. With a strong commercial & sales background, Alana identifies and engages the best commercially focused talent for our clients.

Scott Caithness

CLIENT RELATIONSHIP PARTNER

Scott started his career working for one of the leading Advertising & Comms agencies in Edinburgh where he spent 7 years before moving in to recruitment in 2011. As such, he is well-networked in the Marketing & Comms space across Scotland. With a friendly and consultative approach, Scott is genuinely passionate about providing a positive journey to both candidates and clients alike and believes communication plays a big part in this.  A “thinking-outside-the-box recruiter”, he is known for helping candidates portray the best version of themselves and helping clients find talent for those hard to fill roles.

Andy MacEwan

HEAD OF TECHNOLOGY, CHANGE & TRANSFORMATION

Andy has been recruiting in Technology, Change & Transformation since 2001. Delivering tailored resource solutions as trusted advisor to clients ranging from start-ups through to global blue-chip organisations across contract, permanent, fixed term, and managed service/statement of work solutions. He has experience providing candidates for Helpdesk through to CIO and takes great pride in providing excellent customer service and ensuring each candidate journey is a positive one. An expert in his market he can provide guidance across current market trends.

Our Community

As well as working in close collaboration with our clients, and the online marketplaces, we are active members of groups that have been established to combat illicit trade. These include the Scottish Anti-Illicit Trade Group, the European Intellectual Property Office, The Scottish Business Resilience Centre, the Anti-Counterfeiting Group, and the China Britain Business Council. Members of our senior management sit on the boards of ACID (Anti-Copying in Design), the Scottish Ministerial Trade Board, and the European Union Intellectual Property Office’s Observatory Panel for SMEs, amongst others.

Each team member nominates good causes or charities that are supported on both an individual and corporate basis. Wherever possible, we support the employee’s involvement whether through time or fundraising events.

Our Environment

We deliver purpose-driven work from an extremely welcoming environment near the City Centre. We actively encourage the responsible use of resources, from using public transport to reuse, recycling, and, of course, a minimal impact office environment. We have benefited from the advice of the Energy Saving Trust and Resource Efficient Scotland. Our waste contractor also provides us with a monthly report on volumes and types of material and the carbon emissions avoided through recycling.

Over 80% of our employees can walk or cycle to The Lair and, pre-pandemic, 10% were using public transport as their normal daily commuting mode. Without doubt, online meetings will replace considerable miles, going forward, saving resources, time and energy. Where possible, when possible, the train remains our preferred option. 

Our People

Our people are our most important asset, and their mental well-being and happiness are core to our success. We love our diverse workforce, actively embrace flexible working (even pre-pandemic!) and encourage a healthy work-life balance. We have been recognised as one of the most diverse SME workplaces in the UK and are holders of the Scottish Business Pledge which exists to promote a fairer Scotland. We have also just been included in the 2021 Culture Leaders Top 25 – an accolade of which we are very proud!

We are a fully inclusive and nurturing employer and, despite being in tech, the majority of our team are women, leading to accolades in the Computing Magazine Women in IT Awards and the Amazon Growing Business Awards. We currently represent 15 nationalities and speak 20 languages. Age is no barrier, and we recruit for attitude, providing and encouraging appropriate learning and training for each and every role.

We are also proud members of IP Inclusive, a network of professionals working to make the intellectual property industry more diverse.

Our Purpose

Our aim is to combat illicit online trade by identifying and removing counterfeits for sale. Counterfeits not only damage brands, their reputations, and revenues, but can cause significant harm to the end customer – whether as a fake toy or a fake medicine – and the consequences can be life threatening.

Counterfeiting is a significant economic and social issue.

The OECD reports that counterfeit and fake goods make up more than 3.3% of the world’s global trade. Those involved in the trade of counterfeits have been linked to people trafficking, prostitution, and drug dealing.

As such, reducing illicit trade is about much more than brand protection but also about human rights, safety, and social equity.

And this is what we do, every day.

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Communication Advisors

We’re a passionate and professional team who thrive in issue-rich environment and we’re looking for Senior Communication Advisors, Communications Advisors and Communications Executives to join their fast-growing team. 

You’ll have previous agency experience at Senior Account Manager or Account Manager level and be passionate about delivering excellent results for clients. You might be a specialist in PR and media relations who produces compelling editorial content across a range of topics and sectors or you might be a public affairs expert who understands the policy landscape and helps clients build influential relationships. Whatever your specialism, you’ll be an excellent writer, full of creative ideas, with proven client management experience and the ability to provide expert advice our clients.

Your key duties will include:

  • Supporting the key account lead with day-to-day client liaison, providing strategic counsel on day-to-day account matters when required
  • Active involvement in planning and delivering global PR, marketing and digital campaigns
  • Managing content programmes, including mapping out content themes, spotting industry trends and story angles, writing copy when required which may include opinion articles, web and social
  • Building strong media relationships, creating pitches based on your story ideas and delivering content in-to suit the client’s target media and securing opportunities
  • Planning and running client’s social media programmes, and management of their channels
  • Continuously identifying opportunities to grow brand awareness and profile our client’s businesses within their target sector through events, webinars, thought leadership
  • Producing comprehensive and timely reports on client activity 
  • Supporting in the development of client proposals to help grow or win parts of the business


In addition, to be considered for this role, you must be able to demonstrate:

  • Proven background in account handling and direct client liaison – 4 years’ minimum
  • Experience in an agency setting focusing on B2B communication or PR
  • Strong communications skills, verbal and written
  • A background in delivering creative, digitally led B2B communications such as LinkedIn campaigns
  • An innate understanding of earned media, with the ability to create stories and generate coverage across traditional media, digital and social
  • Experience working on content management programmes, with an awareness of the changing way business audiences consume information and an appreciation of search, paid and wider customer marketing activity, and how it all fits together
  • A history of working with clients in a variety of sectors is welcomed but experience in the tech and energy industries is advantageous.
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Communication Lead

We’re a passionate and professional team who thrive in issue-rich environment and we’re looking to add a Communication Lead to our fast-growing team. You’ll be a trusted advisor to clients across several sectors in all aspects of communication, external affairs, marketing and issues management. Coming from an agency or consultancy environment, at Account Director level or above, you’ll report directly to the Managing Director and be responsible for a small and busy multi-disciplinary team. You’ll have first-class project management skills, be solutions-driven and excellent commercial acumen too. Alongside the senior team, you’ll work to drive the strategic growth of Aspect.

Your core duties will include:

  • Working with the MD to develop and deliver growth strategies 
  • Attracting and retaining profitable clients across a range of sectors 
  • Leading the creation and execution of strategic communication programmes
  • Inspiring, leading and developing multi-disciplinary teams
  • Developing strong relationships with clients, colleagues and associates
  • Producing high quality pitches and proposals to secure new business 
  • Curating, nurturing and managing a team of talented associates.

You’ll be a skilled communicator, interested and knowledgeable about the key issues shaping the external environment. In addition, to be considered for this role, you must be able to demonstrate:

  • 7+ years of senior leadership experience within an agency or consultancy
  • Experience in Energy, Renewables, Financial Services or Life Sciences would be very desirable
  • Outstanding writing skills and the ability to engage and excite an audience
  • An impressive track record of client attraction, retention and growth 
  • The ability to thrive fast-paced environment managing multiple projects simultaneously
  • Strong influencing and leadership skills to motivate and inspire those around you
  • Excellent planning, evaluation and project management skills
  • To develop new processes, systems and ways of working to drive performance

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CVs and interviews will take you to Level 2. Our behavioural profile will take you to Level 3, vital to identifying future potential.

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